Goods that do not fit or do not please can be sent to our address with sufficient postage:

Trends & Lifestyle Deutschland GmbH
Burgstraße 12 
41844 Wegberg 

be sent back. Please put the completed return form in your package. After receipt/inspection of the goods, the refund will be issued within 7 days.
Worn and washed items, reduced goods, and items where the label has been removed are not eligible for exchange. Our return period is 14 days after receipt of the goods. The shipping costs we calculate are a flat rate shipping cost and will not be refunded.

We would be happy to find out the reason for the return. Thanks! 

To all customers from Switzerland: please make sure to fill out all customs documents and, if possible, do not send them back with DHL. Customs sometimes pulls out packages, unfortunately often packages from DHL. These then have to be picked up at customs and we don't have the capacity to collect them and they would come back to you.

If a product has a defect or an incorrect product has arrived, please send us an email describing the problem to:
shop@trendsandlifestyle.de
We will get back to you as quickly as possible, but ask for your understanding if it takes a little longer.

This sometimes happens very quickly, especially with popular and new products. We always try to restock products, as soon as we can offer the product again, the stock will be increased! Please register by email if you would like to be notified. Unfortunately, sometimes it is not possible for us to reorder goods. We ask for your understanding.  

The goods are usually lovingly packaged and shipped within 7-14 days after receipt of payment. If possible even faster. 

Standard shipping: 2 – 4 working days
Standard International: 2 – 8 working days

We send our packages with DHL. As soon as the package is on its way to you, you will receive a confirmation with a DHL tracking number so that you can see when your goods will arrive. If there are delays and your package does not arrive, the best way to contact us is of course by email: shop@trendsandlifestyle.de 

We send our packages to the following countries:

Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary and Cyprus.

The shipping costs we calculate are a flat rate shipping cost and will not be refunded.

• Within Germany
  2 – 4 working days
  Standard shipping 4.99€
• EU
  Austria, Belgium, Croatia, Italy, Luxembourg, Netherlands, Portugal, Spain, France, Greece, Poland, Estonia, Czech Republic, Sweden, Bulgaria, Denmark, Finland, Ireland, Latvia, Lithuania, Malta, Romania, Slovakia, Slovenia, Hungary, Cyprus
  2 – 8 working days
  Standard International 12,99€
• Switzerland, Liechtenstein, Norway
  15,99€

There are different payment methods: Paypal, credit card, Apple Pay, Google Pay, Ideal, Klarna invoice and Klarna instant transfer.

When paying via Klarna invoice:
We ask you to pay your invoice via Klarna and not to transfer the amount to us - to do this, please wait for the invoice/payment request from Klarna (usually comes a day later).

Please contact us by email if you still have problems with payment:  shop@trendsandlifestyle.de 

We ask you to pay your invoice via Klarna and not transfer the amount to us - to do this, please wait for the invoice/payment request from Klarna (usually comes a day later).

Please contact us by email if you still have problems with payment:  shop@trendsandlifestyle.de 

Discount or voucher codes can be entered in the shopping cart or at the end of the order (checkout). The amount will then be deducted upon payment. Please pay attention to the exact spelling. 

Note: We cannot manually add discounts to the order after the order is completed.

The goods presented on Facebook can usually also be purchased in our stores. Of course, we cannot guarantee that everything will be in stock. Due to high demand and our still limited storage capacities, popular goods are often sold out quickly.  

We look forward to every visit – whether online, in Wegberg or Korschenbroich.

Our office hours are Monday to Friday from 8:30 a.m. to 4 p.m. During this time you can reach us at the following email address: shop@trendsandlifestlye.de. We will try to process your request within the next 24 hours - if we need a little longer It's because we're getting a lot of inquiries right now.

You can contact us by phone Monday to Friday from 10 a.m. to 12 p.m. at the following telephone number: +49 (0)2434 9921263 > reach.